Finding safe, well-tested cannabis products online can feel as elusive as catching smoke in your hands. With so many options available, it’s hard to know which brands focus on quality and transparency and which are willing to take shortcuts instead.
At Ounce of Hope, we’re here to change that. We've made it our mission to find and make high-quality, lab-tested products you can count on.
Our online ordering system makes accessing premium, lab-tested cannabis products simple and stress-free. As a plus, we offer both doorstep delivery nationwide and local pickup in Memphis. Our platform ensures you get the reliable service and quality products you deserve. This guide shows off how to use this very system!
Why Choose Ounce of Hope for Online Ordering?
When it comes to ordering cannabis products online, quality and trust matter. At Ounce of Hope, we take pride in providing a transparent and dependable experience from start to finish. Here’s what sets us apart.
Unmatched Quality and Transparency
All our hemp-derived products, from THCa diamonds to infused edibles, undergo rigorous lab testing. We test through several process stages to ensure purity and potency. We believe in full transparency, providing lab reports on each product page. Likewise, we test our products by batch, so you know exactly what you’re getting with every order.
Reliable 2-Day FedEx Shipping
Your time is valuable, so we offer fast, reliable shipping through FedEx. With our 2-day business shipping, you can count on receiving your order quickly and safely. However, it’s important to note this doesn’t include weekends or holidays. Delays are possible during certain times of the year, but we try to keep you informed if a delay does happen!
A Unique Selection of Products
We're proud to have such a vast range of products. From mushroom gummies and other nootropics to smokable flower, to exciting concentrates and vape products, it's been a wild one. At this point in our journey, there's something in our catalog for just about every type of consumer. In one way or another, we have a cannabis or mushroom product that might elevate your wellness journey.
Jungle Gym Strain, 26.5% THCa Flower
Price range: $18.00 through $266.00
Add To Cart
This product has multiple variants. The options may be chosen on the product page
12mg Delta 9 Gummies
Price range: $10.00 through $70.00
Add To Cart
This product has multiple variants. The options may be chosen on the product page
Highlyte 15mg Delta-9 THC Drink Mix Variety Pack
Price range: $6.75 through $99.99
Add To Cart
This product has multiple variants. The options may be chosen on the product page
Highlyte 5mg Delta-9 THC Drink Mix Variety Pack
Price range: $5.25 through $75.96
Add To Cart
This product has multiple variants. The options may be chosen on the product page
Sustainable and Innovative Cultivation
We are one of the only aquaponic cannabis brands in the industry. That means we use vertically integrated sustainable farming practices to grow our hemp with fish poop. This method ensures our products are of the highest quality and environmentally friendly. That's a win-win for us!
Community-Driven Values
As a Memphis-based company, we’re committed to giving back to our local community and fostering a culture of care. When you shop with Ounce of Hope, you support a small business that values our community, both local and nationwide. You also support a brand focused on informing its customers so that we can not just enjoy the products but also understand what we're consuming.
Customer-First Policies
We’re here to make your experience as smooth as possible. Everything we do, from detailed product descriptions to friendly support, is designed with you in mind. Our commitment to your satisfaction includes a 3-day customer “buyer’s remorse” as part of our return policy.
With Ounce of Hope, you can trust that our commitment to quality, service, and community backs every order.
Our 6-Step Guide to Ordering 🍃 Products Online
We’ve made it simple to order your favorite Ounce of Hope products online. Follow these six easy steps to get started!
Step 1: Navigate Our Website
Start by visiting our Shop page. You can click "Shop" at the top of the homepage to navigate to it. You can also hover over “Shop” to browse our extensive product catalog using the menu's categories and sub-categories.
Products are split into four main pillars: Featured, Type, Effect, and Ingredient. Under these pillars, you can narrow in on the kind of product(s) you'd prefer. You can sort pages by popularity, average rating, latest, and prices: low to high or high to low.
Step 2: Select Your Favorite Products
Once you’ve browsed our catalog, it’s time to choose your preferred products. Take a moment to review each desired product's details. Our product descriptions should each list potency, lab results, usage recommendations, and more.
Not sure where to start? Check out our best sellers or take a peek at what's new in our lineup.
Step 3: Add Items to Your Cart
Adding your items to the cart is a breeze. Click the “Add to Cart” button on the product page after selecting the size/quantity and flavor. Your cart should appear on the right, and you can select whether to continue shopping or checkout.
You can view your cart anytime to review your selections or adjust quantities before checking out. Click the "cart" icon on the top right-hand side of the website, no matter the page you're on.
If you have a promo code, you can input it here and hit "Apply coupon," or you can do so on the checkout page.
Step 4: Create an Account or Log In
If it’s your first time ordering, creating an account is best. This allows you to track your orders, save payment details, and enjoy faster reordering in the future.
Already a customer? Simply log in to streamline your checkout process and access exclusive offers.
Step 5: Check Out
Once your cart is ready, proceed to checkout. Enter your delivery or pickup details, select your preferred payment method, and confirm your order.
Our checkout process is SSL-encrypted and secure, protecting your personal information.
Step 6: We Ship You Your Order! 🚚📦
After completing your order, our team will package and ship your items via FedEx 2-day business shipping. While we aim for fast delivery, remember that weekends and holidays don’t count toward the 2-day timeframe. We’ll keep you informed of any delays, and you can track your order every step of the way.
Common Questions About Online Ordering with Ounce of Hope
You can, alternatively, look through our frequently asked questions for further answers.
Do I need to provide an ID to order?
If you’re picking up your order at our Midtown or East Memphis locations, the ID must match the name of the person collecting the order. Online, we require age verification confirmation when you enter our website.
Can I track my order?
Absolutely! Once your order is shipped, you’ll receive a tracking number via email. Use this number to track your package through FedEx and get updates on its delivery status.
What if I have an issue with my order?
If there’s a problem with your order—a shipping issue, damaged product, or another concern—we're here to help.
Reach out to our team, and we’ll work with you to resolve the issue as quickly as possible.
Do you have a refund or return policy?
Yes, we offer a 3-day “buyer’s remorse” return policy for eligible products. If you’re unsatisfied, contact us to initiate a return or exchange. Please note that some restrictions apply, and opened or perishable products may not be eligible.
I need to edit or cancel my order. What do I do?
If you need to make changes or cancel your order, contact us immediately. Once the order is processed for shipping, we may be unable to make changes, but we’ll do our best to accommodate your request.
Can I ship my order to a P.O. box?
Yes! However, we must go through USPS instead of FedEx for P.O. boxes, so we can’t guarantee the same 2-day business shipping.
What happens if I’m not home when my package is delivered?
FedEx may require a signature upon delivery for certain products. If you’re unavailable, FedEx may leave a delivery attempt notice with instructions for rescheduling or picking up your package.
Are there any states you don’t ship to?
Yes, due to varying state regulations, there are some states where we cannot ship certain products. Please check our shipping policy for a full list of restricted locations.
How is my order packaged?
We use discreet, smell-proof packaging to ensure privacy and product safety during transit.
Do you offer gift options?
Yes! You can include a personalized gift message during checkout, and we’ll take care of the rest.
8 Tips for an Optimal Ounce of Hope Ordering Experience
We want your Ounce of Hope journey to feel effortless and enjoyable from start to finish. Use these tips to make the most of your experience.
Sign Up Our Newsletter
Stay in the loop about new product launches, exclusive promotions, and updates by joining our newsletter. It’s the best way to snag deals and stay informed about our growing product lineup. We regularly offer exclusive discounts for our newsletter subscribers!
Order in Advance for Holidays or Busy Seasons
During peak times, such as holidays or special promotions, shipping may take longer due to increased demand. Plan ahead to ensure you have your favorite products on hand when you need them most.
Save Time by Creating an Account
Create an account on our website to save your shipping details, track past orders, and enjoy faster checkouts. Plus, you’ll gain access to exclusive offers available only to registered customers.
Use Filters and Categories for Faster Browsing
Our website is packed with products, so use the category filters or 'sort by' dropdown to find what you need quickly. Whether you’re looking for edibles, THCa concentrates, or nootropics, our tools make browsing a breeze.
Double-Check Your Details Before Ordering
Confirm that your shipping address, contact information, and payment details are accurate before completing your order. We don't want there to be any delays!
Shoot Us a Message
Have questions or need help? Our friendly team is here for you. Don't hesitate to get in touch if you need product recommendations or help with your order. And if you're ever in Memphis, our budtenders can give you in-person insight.
Track Your Order
Keep an eye on your package with the tracking number sent via email after your order ships. This ensures you know exactly when to expect your delivery.
Store Your Products Carefully After Delivery
To maintain the quality and potency of your cannabis products, store them in a cool, dark, and dry place. Proper storage helps prolong freshness and effectiveness.
By following these tips, you can make every step of your ordering experience seamless and satisfying!
Conclusion
Ordering hemp-derived cannabis products online doesn’t have to be complicated or feel sketchy. At Ounce of Hope, our process is as easy and convenient as possible. We're also proud to do what we do, with a commitment to quality, transparency, and customer satisfaction.
Ready to elevate your experience? Start browsing our online store today and discover your favorite hemp-derived products!
